Rheumatology clinics can reduce waiting list times, save over £70,000 per year in unnecessary appointments, and free-up 100’s hours of clinical nurse specialist time by using Living With Rheumatoid Arthritis.
Source: North Bristol Trust service evaluation
Rheumatoid Arthritis is the most common inflammatory arthritis and affects approximately 1% of the UK population or 690,000 adults – only 15% of these patients currently get access to biologic treatment.
Clinical management of RA is based on infrequent and pre-scheduled appointments regardless of the patients’ condition activity, with patient data collection solely based around these interactions. This means that patients may be in remission or have already experienced a flare-up when their consultant sees them.
NICE guidelines require 6-monthly reviews of patients on biologics but audits suggest that many appointments could be avoided and could instead be monitored remotely freeing up time for patients with the greatest needs.
The Clinician Portal
Enable clinicians to monitor patient disease activity remotely, reduce unnecessary appointments, and optimise their resources, providing the most support for the patients most in need.
The clinician portal enables clinicians to monitor, rehabilitate and support patients and optimise their interventions:
- Get patients to complete questionnaires to assess their condition.
- Send messages with updates, results and reading materials to your patients.
- Track a patient’s condition between appointments through diary entries and recorded flares.
The Patient App
Enable patients to track and self-manage their condition more confidently and effectively.
The patient app provides patients with a range of features to understand, track and manage their own conditions better:
- Complete questionnaires to assess your condition
- Report flares to track your symptoms
- Set goals for self-motivation and clear objectives
- Send messages to your clinician
- Track your medication and receive notifications to remind you to take it
- Read articles in the library to improve your understanding of your condition
- Keep a diary to monitor your condition
Results and Feedback
A service evaluation shows that Living With Rheumatoid Arthritis is delivering an efficient shift in working practice: a virtual review takes approximately 15 minutes to complete (including administration time) versus F2F reviews which take 30 minutes + 10 minutes administration time.
This had led to considerable time and costs savings over the last 14 months, at the North Bristol Trust:
- Over £70,000 has been saved per year in unnecessary appointments.
- Our service change has released over 140 hours of specialist nurse and specialist pharmacist clinical time which has been reinvested in the service to improve efficiency.